HELP: Application Crashes When Computer Enters Suspend Mode

 

SYMPTOMS

XrayVision™ (XV) crashes when the computer goes into suspend mode.

 

CAUSE

XV continually monitors the patient database and other resources while it is running.   When the computer is awakened from suspend mode, vital resources have been shut down by the operating system that are still being utilized by the application.

 

RESOLUTION

Refer to the following Apteryx Knowledgebase article: HOWTO: Recover From Network Problems (Application Crashes on Power Suspend)