Call now: (877) APTERYX

How to Get Technical Support

Hours of business

Monday - Friday
9am to 5pm (EST)

Address

Apteryx, Inc. Contact: Apteryx, Inc. 313 S. High St., Ste 200
Akron, OH 44308 US Map It

Telephone

(330) 376-0889 Office
(877) APTERYX Toll Free
(330) 376-0788 Fax

Free Support by Email

Apteryx has always offered free support by email for those smaller, easily resolvable questions and issues. After reviewing your message, an Apteryx Support Technician will contact you with either a resolution or answer.

For more involved problems or questions, you will be directed to purchase support time so that we can better serve you via phone and/or a web remote session.

Contact Info

Note: Form fields appended with the asterisk (*) are required to ensure the best possible response to your submitted information

Office Name *
Doctor's Name *
Phone Number *
Point of Contact
Contact Email *
Preferred Contact Time

Problem Summary

Note: Form fields appended with the asterisk (*) are required to ensure the best possible response to your submitted information

The more info you can provide, the better we can help!

Please provide a short summary of the problem *
How long has the problem been happening?
Is the problem happening on more than one computer?
Is the problem
What are the steps to reproduce the problem?
What is the name of your Apteryx software?
If 'Other' software, please specify
What types of capture hardware do you use?
1. Intraoral Sensor
2. Phosphor Plate
3. Digital Pan/Ceph
4. Intraoral Camera
5. Other
If 'Other' hardware, please specify
What are the manufacturer brands for each of your hardware?
What practice management software do you use?

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Apteryx, Inc. Contact: Apteryx, Inc. 313 S. High St., Ste 200, Akron, OH 44308 US Contact us by phone: (877) APTERYX, Fax: (330) 376-0788