Request a Registration Number Reset
Hours of businessMonday - Friday
9am to 5pm (EST)
Telephone(330) 376-0889 Office
(877) APTERYX Toll Free
(330) 376-0788 Fax
To get your registration number reset for reactivation, please follow these simple steps:
- Fill out this form as completely as possible. At minimum, you must fill in the required fields.
- Review the policies prior to submitting your information.
- You will see an confirmation of your request immediately in your browser.
- You should hear back from us within the next business day once we receive your request.
General Reset Policies
- Apteryx has the right to request further information and necessary documentation prior to a reset.
- Administrative fees may be invoked for abuse of reset privileges.
- Invalid or fraudulent information will render all requests for that registration number to be automatically and permanently denied.
- Registration numbers previously activated for a generic user (a, Dr., etc.) will not be accepted for reset if there is no other valid information on file with Apteryx for that user.
- If a registration number is reset for any reason and ends up registered to another user/office/network, it will be automatically billed to your company.
- Apteryx reserves the right to amend these policies at any time.